How long do orders take to ship?

Orders are processed promptly once completed on our website. Standard items typically ship within 2-3 business days, excluding holidays, custom orders, and subscription boxes, which may require additional time.

What about your shipping costs?

Shipping is a flat-rate fee applied to every order. It covers standard processing, priority delivery, and full insurance protection up to the value of your purchase.

Do you offer international shipping? 

At this time, Tru-Treasures ships exclusively within the United States, including APO and FPO military addresses. While international shipping is not yet available, we’re proud to support service members and their families wherever they’re stationed.

What is your return policy? 

Due to the nature of our products, Tru-Treasures does not accept returns or offer refunds. Each item is crafted with natural ingredients and designed for personal use. Once opened or shipped, it cannot be resold or repurposed to ensure the highest standards of safety and quality. We encourage customers to review product descriptions, ingredient lists, and usage guidance carefully before purchasing.

How do you choose your ingredients?

Every ingredient is selected for its proven benefits. We try to avoid anything that doesn’t serve your wellness, no fillers, no fluff,

Are Tru-Treasures products safe for sensitive skin or children?

Yes. Our formulations are crafted with gentle, nature-powered ingredients and are free from harsh chemicals, synthetic fragrances, and unnecessary fillers. Always patch test first, especially for young children or those with known sensitivities.

Where can I find the full ingredient list?

Each product page includes a complete ingredient list.